Question 1

How does the buying process work?

Accepted Answer

Our team listens to your requirements in detail, prepares your design, completes production within the agreed period, and carries out the installation.

Question 2

Do you handle the installation yourselves?

Accepted Answer

Yes. Installation is never subcontracted — it is carried out by our own assembly crews.

Question 3

How long do the products last?

Accepted Answer

With normal use and maintenance, our products remain serviceable for more than ten years.

Question 4

Do you offer after-sales support?

Accepted Answer

Yes. If a problem comes up after the sale, our teams are there to help.

Question 5

Can products be returned?

Accepted Answer

Because every product is made to your specification, returns are not possible. For that reason we ask you to go through all the details before ordering and confirm that everything you need is covered.

Question 6

Do you deliver anywhere in Türkiye?

Accepted Answer

Yes. Our plant is in the Batman Organised Industrial Zone and we ship and install across Türkiye.

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Frequently asked questions

Frequently asked questions

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